Customer Service

Who goes the extra mile for you?

GREAT customer service – when someone strives to make us feel valued - has the power to add a little bit of sparkle to our day.

Whether it’s over the phone, or face-to-face in a shop, receiving that top quality service is what turns a customer into a loyal follower who comes back again and again. 

We think that there are hundreds of people in Guernsey who do that every day, and they should be recognised for the excellent service they provide. If you know someone who goes that extra mile every time, why not nominate them and let them know how great they are.

You can nominate your favourite server or shopkeeper or an entire business – tell us your experiences of great customer service in Guernsey.

 

Nominees

Andre Whiteway

A SMALL garage in the Vale has been nominated for the Alexander Daniels-sponsored Customer Service of the Year Award by numerous happy customers.

Cecilia Loader

WAITROSE staff member Cecilia Loader was nominated by a regular customer who said she was a credit to the company and deserved to be recognised for her attitude with an Alexander Daniels Customer Service of the Year award.

Community health and wellbeing administration team

AN ADMINISTRATION team have been praised for their professionalism and sensitivity dealing with queries at the community health and wellbeing services centre based at the Castel Hospital.

Daniel Ormrod and Gary Vaudin

A PAINFUL life event was made more bearable thanks to Argent Funeral Care staff Daniel Ormrod and Gary Vaudin, who have been nominated for the Pride of Guernsey Customer Service of the Year award, sponsored by Alexander Daniels.

David Willcocks

DAVID WILLCOCKS has been nominated for the Alexander Daniels-sponsored Customer Service of the Year Award for his Executive Coach and Car Services.

Doreen Homer

A CHARITY SHOP volunteer aged 80 has been described as the real treasure in her shop by her nominator for the Alexander Daniels-sponsored Customer Service of the Year award.

James Crittell

WAITROSE Rohais staff have been nominated several times by members of the public for the Alexander Daniels Customer Service of the Year award this year.

Jason Hamon

JASON HAMON was nominated for the Alexander Daniels-sponsored Customer Service of the Year award for his service at Surf and Turf.

Joshua Redwood

A TEENAGER who works at the Co-op store at the Halfway has been nominated for the Alexander Daniels-sponsored Customer Service of the Year award for his big personality which brightens everyone’s day.

Keith Corbin and Julie Ferbrache

AFTER assisting an anxious customer with lots of packages, Keith Corbin and Julie Ferbrache have been nominated for the Alexander Daniels-sponsored Customer Service of the Year award.

Mick Marley

AN ENGRAVER who has recently gone into business on his own has been praised for being ‘top class’ by his nominator for the Alexander Daniels-sponsored Customer Service of the Year award.

RH Gaudion and Sons

STAFF at RH Gaudion and Sons have been nominated for the Alexander Daniels-sponsored Customer Service of the Year Award for their expert advice and friendly manner.

Samantha Bull

SAMANTHA BULL has been nominated for the Alexander Daniels-sponsored Customer Service of the Year award in relation to her hard working ethic and her happy approach to serving customers.

Shaun Winterflood

Shaun Winterflood was nominated for the Alexander Daniels-sponsored Customer Service of the Year Award by Alison Torode for the work he does at SWATS.

Terry Buckley

‘TERRY BUCKLEY is always professional, helpful and caring and is a true unsung hero at the shelter,’ according to manager Steve Byrne of the GSPCA, who has nominated her for the Alexander Daniels-sponsored Customer Service of the Year award.

Thomas Lindsay

FOR his continuous outstanding customer service, Thomas Lindsay has been nominated for the Alexander Daniels-sponsored Customer Service of the Year award.

Tony Fiore and the team at Perelle Butchers

TONY FIORE and his team at Perelle Butchers have been commended as ‘a really top class business who focus on great service – and always with a smile’ by their nominator, Karen Morpeth.

Trim Dog Pet Centre

TRIM DOG pet centre received a number of nominations for the Alexander Daniels-sponsored Customer Service of the Year award.

Award in association with