Customer Service of the Year: Kevin Williams

NOMINATOR Ben Tustin has ‘never heard a bad word’ about Kevin Williams, who has been nominated for the Cherry Godfrey-sponsored Customer Service of the Year award.

NOMINATOR Ben Tustin has ‘never heard a bad word’ about Kevin Williams, who has been nominated for the Cherry Godfrey-sponsored Customer Service of the Year award.

‘Kevin has been serving the Guernsey community for 35 years, the last 16 as landlord of the Harbour Lights,’ said Ben.

He has known Kevin for two or three years and usually frequents the Harbour Lights pub once or twice a week.

‘The pub has thrived due to Kevin’s commitment and dedication to his customers and the wider community. 

‘At 8am on any morning you might see him clearing weeds from the pavement or making sure the pub is spotless before opening at 10am,’ Ben added.

He described Kevin as ‘very welcoming’ and well-known throughout Guernsey’s community.

‘Everyone loves him,’ he said.

Kevin emphasised how he enjoyed ‘seeing regular customers and meeting new ones’.

The community aspect of the pub is valued by many and Kevin said that ‘there aren’t many pubs like this left’.

By nominating him, Ben hopes that Kevin’s hard work and devotion to his work and customers can be highlighted.

‘Universally respected across the island, it is about time that this local hero is recognised.’

Other Finalists

Customer Service of the Year: Cobo Tea Room

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Customer Service of the Year: Craig Wilson

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Customer Service of the Year: Daniel Ormrod

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Customer Service of the Year: Danny Ponte

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Customer Service of the Year: Dave Collins

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Customer Service of the Year: Emma Adkins

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Customer Service of the Year: Jason Hamon

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Customer Service of the Year: Jean Harvey and Lindsay De Carteret

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Customer Service of the Year: Joshua Renouf

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Customer Service of the Year: Julie Chammings

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Customer Service of the Year: Les Cotils Coffee Shop

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Customer Service of the Year: Millard & Co Ltd

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Customer Service of the Year: Stonelakes Pharmacy staff

‘THEY make all their customers feel special,’ said Doreen Homer about Stonelakes Pharmacy.

Customer Service of the Year: The team at Trim Dog

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Customer Service of the Year: Tom and Susan Oliver

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Customer Service of the Year: Victor Detari

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Customer Service of the Year: Visitor Arrival Testing Team

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Customer Service: Carol Rumen

A pharmacy worker who goes the extra mile with her job has been nominated for the Pride of Guernsey Customer Service award, sponsored by Cherry Godfrey.

Customer Service: James Speers

A hotel manager who draws customers back ‘time and time again’ has been nominated for the Pride of Guernsey Customer Service award, sponsored by Cherry Godfrey.

Customer Service: London House

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Customer Service: Mark Ogier

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Customer Service: Robert Steen

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