Customer Service of the Year: The team at Trim Dog

THE TEAM at Trim Dog have been nominated for the Customer Service of the Year award, sponsored by Cherry Godfrey.

THE TEAM at Trim Dog have been nominated for the Customer Service of the Year award, sponsored by Cherry Godfrey. 

‘The whole team at Trim Dog deserve the award,’ nominator Francoise Ferbrache said, ‘from Jan, Jo and Nicole who work there daily to Mayna and Karis, who work at weekends and during school holidays.

‘They are always so friendly and on hand for advice when needed.

‘Even though we live at the opposite end of the island, we come here at least once a week for our pet supplies as we want to stay loyal to them.’

The Ferbraches have two hamsters, Coco and Frosty. ‘We had hamsters from Trim Dog before these two. I reckon we’ve been visiting the shop for about five years.

‘During lockdown, they stayed open as they were classed as an essential business. They also operated an island-wide delivery service for people who were isolating, so they were probably busier than ever. Despite this, nothing was ever too much trouble for them.

‘I want to say a huge thank you to the whole team. If everyone cared about animals like they do, the world would be a better place.’

Other Finalists

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Customer Service of the Year: Craig Wilson

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Customer Service of the Year: Daniel Ormrod

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Customer Service of the Year: Danny Ponte

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Customer Service of the Year: Dave Collins

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Customer Service of the Year: Emma Adkins

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Customer Service of the Year: Jason Hamon

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Customer Service of the Year: Jean Harvey and Lindsay De Carteret

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Customer Service of the Year: Joshua Renouf

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Customer Service of the Year: Julie Chammings

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Customer Service of the Year: Kevin Williams

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Customer Service of the Year: Les Cotils Coffee Shop

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Customer Service of the Year: Millard & Co Ltd

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Customer Service of the Year: Stonelakes Pharmacy staff

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Customer Service of the Year: Tom and Susan Oliver

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Customer Service of the Year: Victor Detari

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Customer Service of the Year: Visitor Arrival Testing Team

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Customer Service: Carol Rumen

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Customer Service: James Speers

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Customer Service: London House

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Customer Service: Mark Ogier

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Customer Service: Robert Steen

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