Customer Service of the Year: Stonelakes Pharmacy staff

‘THEY make all their customers feel special,’ said Doreen Homer about Stonelakes Pharmacy.

She has nominated the team for the Cherry Godfrey-sponsored Customer Service of the Year award.

‘They’re a fantastic team, from Steve and Sally, the pharmacists, to the shop staff. They are second to none.

‘Nothing is too much trouble,’ she continued, ‘They will go out of their way to help with whatever you require.’

She visits the pharmacy several times a week.

‘I get all my prescriptions from there, as well as anything else I need.

‘In the pandemic they delivered all of my prescriptions. You just had to ring up and they’d come to you.

‘They’re always cheerful, friendly and never make you feel a nuisance.’

Doreen, 83, has worked full time at the Cheshire Homes charity shop on the Bridge for around 16 years and has been using the pharmacy for a similar amount of time.

‘They are wonderful – courteous and professional.

‘I had no hesitation in nominating them. I really do think they deserve it.’