PLOUGH INN pub manager Richard ‘Skip’ Skipper has been recognised for his warm welcome by faithful customer Steve Browning.
Richard, who has managed the Vauvert pub for four years, has been nominated for the Alexander Daniels-sponsored Customer Service of the Year award.
Steve said, ‘The Plough Inn has an extended family atmosphere led by Skip.
‘He acknowledges birthdays and other family occasions and has spoken at three funerals – he has a genuine heart.’
Skip brings flowers to his customers who are in hospital and goes to the shops for his neighbours.
‘He is an authentic landlord who is welcoming, remembering and caring with regulars and visitors alike.
‘The Plough is a proper old school pub, full of character and built around a friendly warm atmosphere with good old fashioned customer service.’