TRIM DOG PET CENTRE team member Jo Pitman has been nominated for the Alexander Daniels-sponsored Customer Service of the Year Award by one of the store’s regular customers, Francoise Ferbrache.
‘Jo is friendly, helpful and approachable with a wide knowledge of all pets,’ said Francoise.
‘She is always smiling and you can tell she really loves her job and loves looking after the animals – we are there most weekends buying treats for our hamster and she is always busy cleaning cages and feeding the animals, but always has time for a friendly chat and words of advice.’
Francoise said that Jo lets the animals out of their cages every day to get some exercise.
‘She clearly adores all animals and she is one in a million.’
The nominator believed the whole team at Trim Dog were considerate.
‘We bought Monte, our hamster, from Trim Dog as we had heard that they truly care about animal welfare. They are lovely.’