STATES OF GUERNSEY travel administrator Wayne Ogier has been nominated by Sandra Robins for all of his help in arranging her travel when she had to fly to Jersey for an operation.
Sandra said that when she was really stressed about leaving Guernsey, Mr Ogier sorted everything out so she is recommending him for the Alexander Daniels-sponsored Customer Service award.
‘I was sent off island for a total hip replacement, and this lovely man sorted out flights, accommodation and return ferry; he arranged it all.’
Sandra added, ‘He was far more than helpful at a time when I really needed the help to arrange this part of the journey.’
Sandra was in a group of four from Guernsey who had to fly off-island for operations.
‘I know it is his job, but he goes beyond – he said you can phone him 24 hours of the day.
‘I never even met him, but he was so nice and helpful over the phone – he’s absolutely brilliant.’