AN EXCEPTIONAL and remarkable team of people is how Kevin Jones describes the staff of Victoria Wing at the Princess Elizabeth Hospital.
They have also been praised for how they care for a patient’s family as well as the patients themselves by Emily Nuttall, who has provided a second nomination for the team to receive the Ravenscroft-sponsored Angel of the Year Award.
‘Having spent many months in various hospitals over the last few years, I have experienced many different approaches to nursing, both from a medical/technical perspective and also in terms of the care and support received by the patient and their family,’ said Mr Jones in his nomination.
‘I fell seriously ill in early June 2019 and was admitted to Vic Wing for treatment. From the moment I arrived, very unwell, exhausted and anxious, this exceptional team kicked into action with true professionalism.
‘Their confidence and competence as a medical unit gave my wife and I the reassurance that we were receiving the best care possible and, as importantly, the genuine empathy and care shown by every member of the team provided the energy, positivity and emotional support we needed to deal with the procedures and treatments without fear.
‘There is a something unique about this remarkable team of people – everyone smiles and laughs, despite the long hours and often high demands; they help one another with every task, regardless of hierarchy; they make you feel like part of their family from day one.
‘There is a unity amongst the nurses, assistants, cleaners, catering staff and managers that is rarely seen in the private or public sector.’
Miss Nuttall’s nomination stems from her aunt being admitted to Vic Wing in January: ‘The nurses and doctors from day one were there for me and my family right to the end until she sadly passed away,’ she said.
‘These nurses and staff work tirelessly around the clock to give such a high standard of care as well as supporting the patient’s loved ones and for that they deserve to be credited’