Pride of Guernsey: Lambourne Taxis

LAMBOURNE TAXIS has been helping people get around and about in Guernsey since December 1999 and ‘always go out their way’ to help customers.

LAMBOURNE TAXIS has been helping people get around and about in Guernsey since December 1999 and ‘always go out their way’ to help customers.

The firm has been nominated for the Pride of Guernsey Customer Service Award, sponsored by Alexander Daniels, for providing a service above and beyond what is expected.

Lambourne provides services for events such as weddings, corporate meetings and day-to-day travel.

Nominator Emily Nuttall said: ‘John and Malcolm at Lambourne Taxis are angels in every way, they always go out their way to support me with getting to places, they make their taxi rides about the customer always. Giving the time to listen and make a difference, nothing is ever too much trouble, they will always put a smile on my face and make me laugh. They always put the customer at the heart of their work and this makes a difference to my life every single day.’

John Bichard said: ‘We are very honoured to be nominated for the award. We strive to give honest, courteous, clean service, being flexible to accommodate the customers’ needs. If someone needs picking up at a certain time or someone needs to be collected we will always do our best to do it exactly as they want.’