Customer Service of the Year: Daniel Ormrod

DANIEL ORMROD has been nominated for the Customer Service of the Year award, sponsored by Cherry Godfrey.

DANIEL ORMROD has been nominated for the Customer Service of the Year award, sponsored by Cherry Godfrey.

His nominator, who wishes to remain anonymous, said that his work at Argent Funeral Care makes customers feel at ease.

‘Social distancing restrictions meant it was hard for families to have the funerals they wanted, but Daniel still went the extra mile while following the guidelines,’ they said.

‘He has worked his way up the ladder in a job that he loves, a career that is not suited to everyone.

‘It does not matter if it is an older or younger person, Daniel makes sure to learn a bit of history about everyone and to include personal touches in the funeral arrangements.

‘For example, if the deceased supported a particular football team, Daniel will incorporate that into the service.’

Daniel makes the customers feel at ease by going above and beyond for their needs.

‘He has had to arrange funerals for people he has known – the job is hard but rewarding.’

‘You have to be a special kind of person to do it.’

Other Finalists

Customer Service of the Year: Cobo Tea Room

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Customer Service of the Year: Craig Wilson

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Customer Service of the Year: Danny Ponte

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Customer Service of the Year: Dave Collins

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Customer Service of the Year: Emma Adkins

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Customer Service of the Year: Jason Hamon

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Customer Service of the Year: Jean Harvey and Lindsay De Carteret

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Customer Service of the Year: Joshua Renouf

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Customer Service of the Year: Julie Chammings

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Customer Service of the Year: Kevin Williams

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Customer Service of the Year: Les Cotils Coffee Shop

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Customer Service of the Year: Millard & Co Ltd

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Customer Service of the Year: Stonelakes Pharmacy staff

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Customer Service of the Year: The team at Trim Dog

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Customer Service of the Year: Tom and Susan Oliver

‘A LOVELY husband and wife team,’ is how watch repairer Tom Oliver and his wife, Susan, have been described by Colin and Linda Laine.

Customer Service of the Year: Victor Detari

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Customer Service of the Year: Visitor Arrival Testing Team

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Customer Service: Carol Rumen

A pharmacy worker who goes the extra mile with her job has been nominated for the Pride of Guernsey Customer Service award, sponsored by Cherry Godfrey.

Customer Service: James Speers

A hotel manager who draws customers back ‘time and time again’ has been nominated for the Pride of Guernsey Customer Service award, sponsored by Cherry Godfrey.

Customer Service: London House

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Customer Service: Mark Ogier

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Customer Service: Robert Steen

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