Pride of Guernsey: Thomas Lindsay

FOR his continuous outstanding customer service, Thomas Lindsay has been nominated for the Alexander Daniels-sponsored Customer Service of the Year award.

Working at L’Islet M&S Food Hall, Thomas has been commended on his friendly, happy and welcoming persona by Emma-Jayne Sarahs, who has been served by Thomas often.
‘I am a complete stranger to him, but it feels as though we are old friends.
‘Thomas greets all of his customers the same way, asking how they are and if they are well,’ she said.
‘He is so polite and helpful and nothing is too much trouble.’
Sarah said that if she spots him on the checkout, she would join his queue even if the others were shorter.
‘The world we live in is so busy and stressful, however the way Thomas makes me feel after a visit to the store reminds me how important it is to just take a step back, forget all the stresses and give someone a smile and a kind word.
‘It could make their day, and that is exactly what Thomas does for me.’